The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
Off-site car park
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free parking
Off-site car park
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Services
Laundry
Dry cleaning
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Ironing facilities
Media
Flat-screen TV
Show more
Location
2,Jalan Perniagaan Seri Tambun Pusat Perniagaan Seri Tambun,
Simpang Ampat (Penang),
Malaysia,
14100,
Penang
Map view
2,Jalan Perniagaan Seri Tambun Pusat Perniagaan Seri Tambun,
Simpang Ampat (Penang),
Malaysia,
14100,
Penang
City landmarks
Surau Taman Tambun Jaya
1.4
km
Bukit Tambun
1.8
km
Market
Pasar Awam Tambun Indah
1.6
km
Tambun Market
1.6
km
Mosque
Surau Taman Murai Jaya
1.7
km
Tanah Perkuburan Islam Tiga Qaryah Simpang Ampat
2.3
km
Surau
2.4
km
Church
Church of the Holy Name of Mary
2.8
km
“Pineapple” New Village Entrance Signboard
2.9
km
Pasar Awam Permatang Tinggi
3.0
km
Negeri Pulau Pinang Stadium
3.3
km
Pearl City Mall
3.6
km
Chapel Of St Joseph
3.9
km
Market
Pasar Pagi Perkampungan Juru
4.1
km
Asas Super Centre
4.1
km
Pasar Awam Perkampungan Juru
4.1
km
Malaysia's Largest Sundial
4.3
km
KAFA Surau Nurul Ehsan
4.5
km
Mall
AEON Mall Bukit Mertajam
4.8
km
TGV Cinemas
4.8
km
Mosque
Masjid Jamek Alma Jaya Bukit Mertajam
4.9
km
Masjid Jamek Alma Jaya
5.0
km
Nearby
Tambun Market
920 m
Surau Taman Tambun Jaya
1.1
km
Restaurants
Happiness Cafe 33
470 m
Inside Galaxy Hotel
Coffee Talk
910 m
53 Jalan Bukit Tambun Pusat Perniagaan Juru Jaya Pulau Pinang
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
clean
spacious
lack of warmth
poor location
6.2/10
Nice
Rooms
6.7
Location
7.0
Service
6.7
Dining
5.2
Guest reviews
6.2/10
based on 10 reviews
5.9
5.9/10based on 366 reviews
Edward
United States,
May
2024
6.2/10
Upon arrival, I noticed the staff still cleaning the room, which gave me a heads-up on the cleanliness level. The room was basic and had a lingering smell of smoke. However, the staff's helpful and friendly nature made the stay more pleasant. The location, while strategic, felt a bit out of the way without a vehicle. The dining experience with complementary but limited offerings left room for improvement. Overall, the hotel provided a decent stay but had some areas that could be enhanced.
Rooms
6.0
The room was very basic and smelt of smoke.
Service
7.0
The staff was helpful and friendly, attending to our complaints.
Location
7.0
The hotel is strategically located with convenient parking but a bit remote without a vehicle.
Dining
5.0
The complementary dining was limited, just bread and butter.
Facilities
6.0
The facilities were average.
Ralph
United States,
May
2024
7.0/10
The hotel's location is strategic for my work around Simpang Ampat and Sungai Bakap area, but it might be a bit out of the way without a vehicle. The rooms are very nice and comfortable, although there was an issue with the TV not working. The service was very helpful and friendly, addressing our complaints promptly. The dining experience was out of my expectation, with limited options that did not meet my standards. The hotel is near the highway toll exit, which is convenient for travelers.
Rooms
8.0
The rooms are very nice and comfortable, but the TV was not working properly.
Service
9.0
The staff was very helpful and nice, attending to our complaints promptly. They even went above and beyond to address the room issues.
Location
7.0
The hotel's location was convenient for my work around Simpang Ampat and Sungai Bakap area. However, it might feel a bit out of the way if you don't have a vehicle.
Dining
5.0
The dining experience was below my expectations, with limited and basic options available. It lacked variety and quality.
Facilities
6.0
The hotel offers basic facilities, but nothing extraordinary. It serves its purpose, but don't expect any lavish amenities.
William
United States,
May
2024
5.6/10
The hotel is conveniently situated near Design Village with plenty of parking available, yet the rooms are basic and have a lingering smell of smoke. The service is helpful and friendly, although there were some issues with friendliness. The location is a bit out of place without a vehicle but offers a new business area ambiance. The dining experience is simple but convenient, and the facilities are not fully ready.
Rooms
5.0
The rooms are not clean, very basic, and have a smoke smell.
Service
7.0
The service is helpful and friendly, although there were some issues with friendliness.
Location
6.0
The hotel is a bit out of the place if without a vehicle but is near Design Village with plenty of parking available.
Dining
6.0
The dining is simple but convenient.
Facilities
5.0
The facilities are yet to be ready.
Ronald
United States,
February
2024
6.6/10
The hotel is conveniently located near the highway and the Design Village Outlet Mall at Bandar Cassia, making it easy for shopping and work purposes. The rooms are basic but clean, lacking a fridge. The service was not the most friendly, but they did attend to our complaints promptly. The dining options were so-so, suitable for a budget hotel. The location is good for those with a vehicle but a bit out of the way for those without transportation.
Rooms
7.0
The room was clean with basic amenities provided, but no fridge available.
Service
6.0
The service was prompt in attending to our complaints, but not the friendliest.
Location
8.0
The location is good for easy access to the highway and shopping at Design Village Outlet Mall at Bandar Cassia, but a bit inconvenient for those without a vehicle.
Dining
5.0
The dining options were so-so, fitting for a budget hotel.
Facilities
7.0
The facilities were adequate but nothing extraordinary.
Dean
United States,
February
2024
5.4/10
The hotel room was spacious and clean with a mix of old furniture. However, it felt like a standard shoplot room with a small bed and the air conditioner not providing enough cold air. There was also a lack of power points, even though the room had one double and one single bed.
Rooms
7.0
The room was spacious and clean, although the furniture had an older touch. The bed size was small, and the air conditioner didn't cool well. Additionally, there was a shortage of power points.
Service
5.0
The service was not friendly at all. The staff lacked warmth and friendliness, making the experience less pleasant. However, they did provide dry cleaning and laundry services.
Location
5.0
The location was not nice and felt a bit out of place. However, it was strategic and conveniently near the highway and toll exit, making it accessible for travelers.
Dining
5.0
The dining experience did not start as indicated time and was under my expectations. Despite being a budget hotel, I found the food availability to be good, offering made-to-order sandwiches.
Facilities
6.0
The facilities were basic but functional, catering to essential needs. However, there were no standout amenities or services that added value to the stay.
clean
lack of warmth
Cliff
United States,
January
2024
7.0/10
The hotel is strategically located for work purposes with easy access to major highways. While it may be a bit out of the way without a vehicle, the proximity to PLUS highway and the Simpang Ampat exit makes commuting convenient. The rooms, though not as depicted in photos, were reasonably ready and accessible through a hole in the wall, providing a satisfactory stay overall.
Rooms
7.0
The rooms were not as shown in the photos but were ready and accessible through a hole in the wall.
Service
8.0
The service staff were friendly and accommodating to our complaints.
Location
9.0
The location is strategic for work purposes with easy access to major express highways.
Dining
5.0
The dining experience did not meet expectations, starting late and offering food that was below standard.
Facilities
6.0
The facilities were basic but functional meeting essential needs, with some room for improvement.
Frank
United States,
January
2024
6.4/10
My stay at the hotel was a mix of positives and negatives. While the room was basic and had a lingering smoke smell, the staff was in the process of cleaning it upon my arrival and tried to make it right. Unfortunately, the TV wasn't working in the room provided, which was a bit inconvenient. On the bright side, the service staff attended to our complaints promptly, but their demeanor was not very friendly. The hotel's location was convenient, with easy access to a major express highway, but the surrounding area felt lackluster. Despite these shortcomings, the hotel had ample parking available and was close to a shopping mall.
Rooms
6.0
The room was basic and had a smell of smoke. The staff was cleaning it upon my arrival, but the TV wasn't working in the room provided.
Service
7.0
The service staff attended to our complaints promptly, but their attitude was not very nice.
Location
6.0
The hotel's location provided easy access to a major express highway, but the surrounding area felt lackluster.
Dining
5.0
Facilities
8.0
The hotel provided plenty of parking and was close to a shopping mall.
Jessica
United States,
January
2024
6.0/10
The hotel excels in its strategic location with easy access to major express highways and nearby food options, but falls short in terms of unfriendly service. The rooms, while spacious and relatively clean, are furnished with older pieces that might not appeal to all guests.
Rooms
7.0
My room was incredibly spacious and pretty clean, but the old furniture gave it a slightly outdated feel.
Service
5.0
Unfortunately, the service, especially with the receptionist, was not friendly at all during my stay.
Location
8.0
The hotel's location is really good, especially with easy access to major express highways and food options nearby, making it a strategic choice for travelers.
Dining
5.0
The dining experience was under my expectations, with the breakfast not starting at the indicated time.
Facilities
6.0
The facilities offered were satisfactory, although there were minor issues, like the dining scheduling and unfriendly service.
strategic location
unfriendly service
Raymond
United States,
August
2023
6.6/10
The hotel offers clean and quiet rooms, but with narrow beds and a lack of amenities. The service is a mix of helpfulness and occasional bad attitude. The location is convenient for those with vehicles but may be a bit out of the way otherwise. The facilities are decent but not exceptional.
Rooms
7.0
The shoplot room was clean and quiet, although the double and single beds were small. The air conditioner was not very cold, and there was a lack of power points.
Service
7.0
The staff were helpful and nice overall, though there were instances of bad attitude during breakfast.
Location
8.0
The hotel's location is strategic for work purposes and near major highways and attractions, but may be a bit isolated without a vehicle.
Dining
5.0
The dining experience did not meet expectations, with a delayed start and limited options. Complimentary offerings like nasi lemak were provided but not communicated clearly to guests.
Facilities
6.0
The hotel's facilities are average, without any standout features.
Scott
United States,
August
2023
6.8/10
The hotel is conveniently located near Simpang Ampat and Sungai Bakap areas, making it ideal if you want to be around these areas. The rooms were clean and comfortable, but the amenities provided were a bit lacking considering the rate paid. The service was friendly, with a helpful receptionist, although there was a small hiccup with room readiness. The dining options were basic but satisfactory, fitting for a budget hotel. The location is alright, being close to the highway, but may be challenging if you don't have a vehicle. Overall, it's a decent choice considering the price point.
Rooms
7.0
The rooms were clean and comfortable, but the limited toiletries and malfunctioning TV were a bit disappointing after showering.
Service
8.0
The service was friendly, and the staff at the reception laughed with me. They were helpful in directing me to the shopping mall but had a slight oversight with the room readiness.
Location
6.0
The location is convenient if you need to access Simpang Ampat and Sungai Bakap areas, and it's close to the highway toll exit. However, it's a bit out of the way if you don't have a vehicle.
Dining
6.0
The dining options were basic, but I managed to get packed Nasi Lemak and coffee, which suited the budget hotel setting. There were also baked chocolate cakes available around the hotel.
Facilities
7.0
The hotel offered dry cleaning and laundry services, which was convenient. However, the limited amenities in the room could be improved.
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